01Request
Understands the request
Handles text, voice messages and images and works out what the customer needs.
AI bot for automotive parts sales
From the first message to the order
ReenCarBot receives the customer request, identifies the vehicle and required parts, finds OEM numbers, selects suitable alternatives by price and delivery time, and helps place the order.
24/7 answers customer requestsVIN → OEM identifies the vehicle and part numberParts, prices and delivery selects suitable optionsReady lead brings in a manager when needed
ReenCarBot
ONLINEI need a radiator for a Hyundai. VIN: TMAJU81BDDJ412345
Vehicle identified: 2013 Hyundai ix35. Checking available options…
checking product data
3 options foundPriceDelivery
MILES€50tomorrow
MARSHALL€701–2 days
SAKURA€95today
Why the customer did not wait
While your reply is delayed, the customer keeps searching
Even a good manager is still human. They cannot identify parts at two in the morning or handle every conversation at the same speed. While one request is being processed, the next customer waits and keeps searching.
13+ hoursand the customer bought elsewhere
The manager did nothing wrong. They simply could not reply at every step straight away.
Conversation with a manageryesterday → today
Hello. Do you have parts for a Mercedes?
Night — the manager is at home+10 h 31 min
Good morning. Please send the VIN and we will find the parts.
The customer looks for the VIN+1 h 6 min
W1K••••••••••8123
10:09 · manager replied in one minute
Which parts do you need?
Front brake pads.
The manager is helping other customers+36 min
Bosch — €89, TRW — €76, budget option — €49.
Thanks, I have already bought and fitted them.
LOST
The same request with ReenCarBot
A ready offer in 2 minutes
The bot asks for the VIN and required parts in one message, finds the OEM number and checks prices and stock.
ReenCarBotONLINE
Hello. Do you have parts for a Mercedes?
Please send the VIN and the list of parts you need.
W1K••••••••••8123. I need front brake pads.
Mercedes-Benz identified. I found three suitable front brake pad options. Choose by price and delivery time:
BOSCHdelivery tomorrow€89
TRWdelivery in 1–2 days€76
LYNXAUTOin stock€49
From the first reply to a ready offeronly 2 minutes
Features
What ReenCarBot does in a customer conversation
The bot does more than answer messages. It collects the details, finds suitable parts, saves the data and brings in a manager when needed.
02Request
Identifies the vehicle
Recognises the vehicle by VIN, chassis number or licence plate.
03Request
Asks useful questions
Only asks for the details needed to find the part.
04Offer
Finds OEM numbers and alternatives
Identifies the OEM part number and finds suitable alternatives.
05Offer
Selects the best options
Chooses a few useful products from dozens of results by price, stock and delivery time.
06Offer
Gives a clear choice
Shows several options with prices, delivery times and product links.
07Result
Saves customer data
Stores the name, phone number, VIN and vehicle details in the customer or deal record.
08Result
Creates an account
Can register the customer on your website and fill in their CRM details.
09Result
Hands over to a manager
Passes the full conversation, VIN and customer details to the manager.
Channels
Works where your customers already message you
We connect ReenCarBot to the channels your customers already use.
WhatsApp
Telegram
Viber
Other channels can be connected too.Tell us which channel you use and we will check whether it can be connected.Ask about your channel →
Data and systems
ReenCarBot works with the systems you already use
You do not have to replace your current tools. The bot connects to your online store, CRM and inventory system.
InputCustomer messagesmessengers · platforms
ReenCarBot
understands · searches · repliesDataYour systemsproducts · CRM · inventory · API
01
CRM
- Kommo
- Bitrix24
02
Online stores
- ABCP
- PARTS SOFT
- Docpart
03
Inventory and accounting
- 1C
- Odoo
04
Feeds and marketplaces
- eBay
- Avito
- Ozon
05
Other systems
If your system has an API, we can usually connect to it
Daily work
A manager steps in only when needed
You decide what the bot handles and when a manager joins. The bot can take the customer all the way to the order, ask for help only with unusual cases, or hand over the conversation at a chosen step.
Without automationThe manager handles every step
Customer 1read the messageCustomer 2ask for the VINCustomer 3identify the partCustomer 1find the OEM numberCustomer 4check stockCustomer 2reply to the customerCustomer 3save it in the CRM
ReenCarBot
You choose when a manager steps in01
Fully automatedThe bot takes the customer from the first message to the order.
02
Only for unusual casesA manager joins when the request is unusual or the bot needs more information.
03
At a key stepA manager checks the offer, confirms the order or closes the sale.
Implementation ReenCarBot
How implementation works
We first review how you work today. Then we connect the systems, launch the bot and test it on real conversations.
Review your current process
We check where requests arrive, which details are needed and when a manager joins.
Define the bot's job
We agree what the bot asks, where it gets data, how it replies and when it calls a manager.
Connect your systems
We configure the channels and integrations, then test them with sample requests.
Launch and improve
We monitor real conversations and improve the bot as it works.
Pricing ReenCarBot
One-time setupfrom €500
Bot setup, system connections and launch.
* The final price depends on the workflow and number of integrations.Monthly feefrom €50 / month
Support and ongoing improvements.
* AI usage depends on the number of conversations and requests.Next step
Try ReenCarBot now
Open the bot in a messenger and try a real parts request. Or send us a message: our specialist will review your process and prepare a proposal with the price and implementation plan.
Contact
Discuss implementation
Other products ReenCar
About ReenCarOEM Finder
Find an OEM number without working through a catalogue
A ready-to-use bot for parts managers and car owners. Open a messenger and start searching.
Learn more ↗ReenCar AppVirtually dismantle a vehicle and create a parts price list from its VIN
Creates a parts list from the VIN, lets you edit it and exports it to Excel.
Learn more ↗